US Signal is a leading data center services provider, offering
secure, reliable network, cloud hosting, colocation, data
protection, and disaster recovery services — all powered by its
expansive, robust fiber network. US Signal also helps customers
optimize their IT resources through the provision of managed
services and professional services.
We are seeking a
System Administratorto join our growing team
in Grand Rapids, Michigan.
The System Administrator is responsible for operating,
maintaining and patching the US Signal internal infrastructure. The
internal IT infrastructure includes, but is not limited to Microsoft
Windows Active Directory, Cisco UCS, VMWare, and Cisco Call Manager.
Additionally, this position will be interacting with users, making a
customer service-oriented personality a must.
Assist in research, design, development, documentation,
maintenance, and security of US Signal’s Windows Server infrastructure.
Support the applications running on the Windows Servers
including Microsoft Exchange, MS SQL, Great Plains Dynamics, File
Sharing, Active Directory Domain Services, Terminal Services, etc.
Responsible for administration and support of the Cisco Call Manager
Responsible for backup, restore and disaster recovery planning
of the Windows and Cisco Phone System infrastructure.
Maintain a highly available Windows and Cisco Phone System infrastructure.
Document all procedures and installs of new products.
Work in a team environment to ensure that all development
activities are done in a consistent, cohesive manner and meet
stated commitment deadlines and functionalities.
Receive shipments from vendors and enter into inventory system.
Build and configure PC and Mac laptops for new users.
Maintenance and support of cell phone plans and handsets.
Interact with end users via phone, email and trouble tickets
to resolve support issues.
Other System Administrative projects as assigned by US Signal Management.